Your data, your rules.
We're a youth platform. Here's exactly what we collect, why, and how you stay in control.
Last updated: February 2026
Who we are
We're LOVE OVER FEAR SDN. BHD. (202201028522), the company behind YouthOS. We're based in Seri Kembangan, Selangor, Malaysia. YouthOS is a platform that connects youth with events, jobs, communities, and workshops.
When we say "we", "us", or "our" in this policy, we mean LOVE OVER FEAR SDN. BHD. When we say "you", we mean you, the person using YouthOS.
What we collect (and why)
We're not here to collect your life story. Here's exactly what we gather and the reason behind each one:
Your name, email, profile photo, and university/organization.
So you can sign in and have a profileWhich events you sign up for, check-in status, and ticket info.
So you can register, get QR tickets, and check inYour resume, cover letter, and application history.
So employers can review your applicationPosts, discussions, reactions, and community memberships.
So you can participate in communities and discussionsPages visited, features used, device type, and crash logs.
So we can fix bugs and make YouthOS betterTransaction records for paid events (processed by BillPlz).
So you can buy event tickets (we don't store card numbers)What we don't do
Just as important is what we'll never do:
Sell your data to advertisers
Share your info without your consent
Send you spam or unwanted marketing
Store your credit card details
Track you across the internet
Keep your data after you delete your account
Cookies
Yes, we use cookies, but only the useful kind.
Here's what our cookies do:
How we protect your data
We take security seriously. Your data is stored on Google Cloud (Firebase) infrastructure with enterprise-grade security. Here's what we do:
All data sent between your device and our servers is encrypted using HTTPS/TLS.
Your data is encrypted when stored on our servers using AES-256 encryption.
Firestore security rules ensure users can only access their own data and authorized community content.
We regularly review our security practices and update them as needed.
Third-party services we use
We use a few trusted services to run YouthOS. Here's who they are and what they do:
| Service | What it does |
|---|---|
| Firebase (Google) | Authentication, database, hosting, analytics, crash reporting |
| BillPlz | Payment processing for event tickets (Malaysian payment gateway) |
| PostHog | Product analytics (privacy-focused, no personal data shared) |
| Cloudflare | Web hosting and content delivery for the web app |
| Google Maps | Displaying event locations on maps |
| Google AdSense | Advertising in the confession feed; uses cookies to serve and measure ads |
Each of these services has their own privacy policy. We've chosen partners that take privacy seriously.
Advertising cookies: Google, as a third-party vendor, uses cookies to serve ads on this site. Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this and other sites. You can opt out of personalised advertising at Google Ads Settings, and manage cookies in your browser settings at any time.
Your rights
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and general best practices, you have the right to:
Request a copy of all personal data we hold about you.
Update or fix any inaccurate information in your profile.
Request deletion of your account and all associated data.
Opt out of optional data collection (like analytics) at any time.
Get your data in a readable format to take with you.
To exercise any of these rights, email us at info@youthos.org. We'll respond within 21 days.
Children's privacy
YouthOS is designed for users aged 13 and above. We don't knowingly collect data from anyone under 13. If you're a parent and believe your child has provided us with personal information, please contact us and we'll promptly delete it.
Changes to this policy
We may update this privacy policy from time to time. When we make significant changes, we'll notify you through the app or via email. The "last updated" date at the top of this page tells you when it was last revised.
We won't reduce your rights under this policy without your explicit consent.
Questions? Talk to us.
If you have any questions about this privacy policy or how we handle your data, we'd genuinely love to hear from you:
Email: info@youthos.org
Company: LOVE OVER FEAR SDN. BHD. (202201028522)
Address: Seri Kembangan, Selangor, Malaysia