Your data, your rules.

We're a youth platform, not a data-hoarding empire. Here's exactly what we collect, why, and how you stay in control.

Last updated: February 2026

TL;DR — The Short Version

We only collect what we need to make YouthOS work for you

We never sell your data to anyone. Period.

You can delete your account and data anytime

We use encryption to keep your info safe

Who we are

We're LOVE OVER FEAR SDN. BHD. (202201028522), the company behind YouthOS. We're based in Seri Kembangan, Selangor, Malaysia. YouthOS is a platform that connects youth with events, jobs, communities, and workshops — basically everything you need to level up.

When we say "we", "us", or "our" in this policy, we mean LOVE OVER FEAR SDN. BHD. When we say "you", we mean you — the awesome person using YouthOS.

What we collect (and why)

We're not here to collect your life story. Here's exactly what we gather and the reason behind each one:

Account info

Your name, email, profile photo, and university/organization.

So you can sign in and have a profile

Event registrations

Which events you sign up for, check-in status, and ticket info.

So you can register, get QR tickets, and check in

Job applications

Your resume, cover letter, and application history.

So employers can review your application

Community activity

Posts, discussions, reactions, and community memberships.

So you can participate in communities and discussions

Usage data

Pages visited, features used, device type, and crash logs.

So we can fix bugs and make YouthOS better

Payment info

Transaction records for paid events (processed by BillPlz).

So you can buy event tickets (we don't store card numbers)

What we don't do

Just as important as what we do — here's what we'll never do:

Sell your data to advertisers

Share your info without your consent

Send you spam or unwanted marketing

Store your credit card details

Track you across the internet

Keep your data after you delete your account

Cookies

Yes, we use cookies — but only the useful kind, not the creepy kind.

Here's what our cookies do:

How we protect your data

We take security seriously. Your data is stored on Google Cloud (Firebase) infrastructure with enterprise-grade security. Here's what we do:

Encryption in transit

All data sent between your device and our servers is encrypted using HTTPS/TLS.

Encryption at rest

Your data is encrypted when stored on our servers using AES-256 encryption.

Security rules

Firestore security rules ensure users can only access their own data and authorized community content.

Regular reviews

We regularly review our security practices and update them as needed.

Third-party services we use

We use a few trusted services to run YouthOS. Here's who they are and what they do:

Service	What it does
Firebase (Google)	Authentication, database, hosting, analytics, crash reporting
BillPlz	Payment processing for event tickets (Malaysian payment gateway)
PostHog	Product analytics (privacy-focused, no personal data shared)
Cloudflare	Web hosting and content delivery for the web app
Google Maps	Displaying event locations on maps

Each of these services has their own privacy policy. We've chosen partners that take privacy seriously.

Your rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and general best practices, you have the right to:

Access your data

Request a copy of all personal data we hold about you.

Correct your data

Update or fix any inaccurate information in your profile.

Delete your data

Request deletion of your account and all associated data.

Withdraw consent

Opt out of optional data collection (like analytics) at any time.

Data portability

Get your data in a readable format to take with you.

To exercise any of these rights, email us at info@youthos.org. We'll respond within 21 days.

Children's privacy

YouthOS is designed for users aged 13 and above. We don't knowingly collect data from anyone under 13. If you're a parent and believe your child has provided us with personal information, please contact us and we'll promptly delete it.

Changes to this policy

We may update this privacy policy from time to time. When we make significant changes, we'll notify you through the app or via email. The "last updated" date at the top of this page tells you when it was last revised.

We won't reduce your rights under this policy without your explicit consent.

Questions? Talk to us.

If you have any questions about this privacy policy or how we handle your data, we'd genuinely love to hear from you:

Email: info@youthos.org

Company: LOVE OVER FEAR SDN. BHD. (202201028522)

Address: Seri Kembangan, Selangor, Malaysia